How to Find a Reliable Mover: What to Look For In Your Moving Company

Moving to a new house in a new city is one of the most stressful life events, no matter how prepared you are.

Finding the right moving company that’ll make sure everything goes smoothly can be challenging and overwhelming. Luckily, there are things you can check for before hiring movers and decide if they’ll be the right fit for your needs.

Keep reading to learn how to recognize a reliable mover and what questions you should ask before hiring them.

Reliability and Trustworthiness

A successful move depends on hiring quality movers who are reliable and trustworthy. Companies that have been around for years and have an excellent track record will be easy to find online and offline.

You should be able to find a moving company’s physical address easily, as well as their license and company numbers to check if they’re legitimate.

Excellent Online Reviews and Recommendations

Before you hire movers, spend some time online researching the companies and reading online reviews. Ask friends and family for recommendations and contact each company over the phone if you want to ask any questions.

Pay attention to negative reviews, as these will often tell you more than the positive ones. Also, see how each company handles unhappy customers and addresses their concerns.

Licensed and Insured

When hiring professional movers, make sure they’re licensed and insured to operate in your state legally. You can find this information on official government websites. Research online and ask the movers about their insurance and liability policy directly.

If you can’t find this data about the company or they refuse to provide them to you, stay away and continue your search.

Full Transparency

A professional moving company should be fully transparent regarding its services, prices, and timeframe. You should never pay more than what you agreed to initially, especially if these costs were hidden and came out of nowhere during or after the move.

The company should answer all your questions openly and provide any extra information or documents you request. If they don’t provide a direct answer and refuse to do an in-home estimate, you should continue searching.

Professionalism and Customer Support

One of the most important things to look for in a moving company is professionalism and stellar customer support. The company must be able to address your needs, concerns, and issues and resolve them promptly.

Ask about the company’s dispute settlement program and how they handle customer complaints. You can also call companies on the phone to see how they talk to customers.

Hire a Reliable Mover for Your Next Big Move

Whether it’s your first big move or you’ve been through it before, moving is never easy. But it can be less stressful if you find a reliable mover.

These tips will help you find the right fit for you and a company you can trust with your belongings.

Head to our blog for more helpful articles or contact us today to request a quote and start planning your move with us.